NEW BRITAIN — Frontier Communications found itself caught short of trained people when customer call volumes in Connecticut were higher than expected in the changeover from AT&T, company officials told regulators Monday.
MARA LEE, Hartford Courant Business
Mon, 12/22/2014 - 12:03pm
NEW BRITAIN — Frontier Communications found itself caught short of trained people when customer call volumes in Connecticut were higher than expected in the changeover from AT&T, company officials told regulators Monday.