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Bay Area Consumers’ Checkbook and Checkbook.org evaluated local shops, collecting more than 15,000 customer surveys and more than 2,000 price quotes using undercover shoppers, and checking complaints at consumer agencies.
To replace the water pump on a 2007 Toyota Camry XLE, prices quoted to Checkbook’s mystery shoppers ranged from $410 to $1,809.
 if the car is still not right after you pick it up, notify the shop in writing immediately.
The Chronicle is working with Bay Area Consumers’ Checkbook magazine and Checkbook.org, a nonprofit consumer group that rates various types of local service firms, stores and professionals, to help you find the best services in the Bay Area.
Chronicle readers can read Checkbook’s full article on auto repair shops, with advice on choosing and dealing with a shop, and (for the next four weeks) use Checkbook's ratings and price comparisons of 531 Bay Area auto repair shops, free of charge, at www.checkbook.org/chronicle/autorepair.
Chief Executive Officer Howard Schultz described the plan as “e-commerce on steroids,” letting customers create standing orders that arrive at their desks daily.
The move is part of Starbucks’ strategy to keep U. S. sales growth humming along at a time when consumers are pulling back on discretionary purchases and mobile-phone applications have trained them to seek more convenience.
The chain’s mobile app — which lets customers pay and earn rewards points just by scanning their phones — has 12 million “highly active” users, Chief Digital Officer Adam Brotman said Thursday on a conference call to discuss third-quarter earnings.
 to do something very hard, to do something on the frontier, comes with risk.
Stallmer and Bill Nye, chief executive of the Planetary Society, said the courage of both pilots and the commitment Virgin Galactic has made to space tourism will serve as inspiration as the industry continues to make space travel as safe and reliable as possible.
— Former NASA astronaut Jerry Linenger, who nearly died in a 1997 fire aboard the Russian space station Mir, said when he first met British billionaire Richard Branson, founder of Virgin Galactic, he told him the first thing he'd have to worry about is liability insurance.
Paws everything — you're about to hear Grumpy Cat's voice for the first time ever
Parks and Recreation star Aubrey Plaza provides the voice of the Internet's grinchiest feline in Lifetime's Grumpy Cat’s Worst Christmas Ever, and we have the first clip from the film
See also: Crappy Holidays From Grumpy Cat!
Plaza's deadpan delivery of Grumpy Cat gives sharp-witted life to the fuzzy star, who has, in two years of web fame, only communicated through meme-like font.
New York (AFP) - Global stocks soared and US markets powered to fresh records Friday after the Bank of Japan surprised investors with a sharp increase to its stimulus operations. The policy switch, aimed at countering a slowdown in the Japanese economy, delivered a much-needed boost to equities from Asia to the Americas after a slow week marked by the US Federal Reserve's announcement of the end of its own huge quantitative easing program."Just as the Fed takes away the punch bowl, the BoJ has turned up with a crate of sake," said Capital Spreads dealer Jonathan Sudaria, on the diverging monetary policies.