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XENTRY Portal - Mercedes-Benz
XENTRY Portal - Mercedes-Benz
Aftermarket vs Aftersales: Differences And Uses For Each One
Define Aftersales. Aftersales refers to the services and support provided by a company after the sale of a product. It includes activities such as maintenance, repairs, and customer support. Aftersales services are important for ensuring customer satisfaction and building brand loyalty.
What is after-sales service? Tips, types and examples | Sprinklr
After-sales service refers to the ongoing support and assistance that a business provides to customers after they have purchased a product or service. It includes resolving customer complaints, offering technical support, providing maintenance services and addressing product issues or defects.
After Sales Service Strategy: What It Is & Why It's Important [+Examples]
Published: December 16, 2022. After-sales service is the remedy to the age old issue: treating the customer well to get their money but slacking on earning their loyalty. It's a tale as old as time. A company spends time and money wooing you, and then the moment you're hooked, everything changes.
After-sales service: 10 strategies to keep customers engaged - Zendesk
In this guide, we’ll explain what after-sales service entails and reveal 10 core activities that can improve your after-sales statistics. We’ll also share five overall best practices, so you know you’ll be killing it with your customers even after a sale is concluded.
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