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Bookmark or Share- How agent assist technology works in the contact centerPublished: 12 Apr 2024. Contact center leaders can uncover measurable success with agent assist technology, as it can make agents more productive and improve customer satisfaction. Agent assist includes various types of software that use AI to give agents advice, information and context to provide the best customer service in real time.
- Cloud Computing Services | Google CloudLearn how Google Cloud's Agent Assist can help you provide faster and smarter customer service with AI-powered insights and recommendations.
- Agent Assist basics | Google CloudThis document is a basic guide to Agent Assist resources. More details about the resources described below can be found in the reference documentation . We recommend that you familiarize...
- What Is Agent Assist? | NVIDIA BlogAgent assist technology uses AI and machine learning to provide facts and make real-time suggestions that help human agents across retail, telecom and other industries conduct conversations with customers. April 27, 2023 by Angie Lee. Share.
- Introducing Cloud Contact Center AI's Agent Assist for ChatIntroducing Cloud Contact Center AI's Agent Assist for Chat - YouTube. Google Cloud. 182K subscribers. Subscribed. 57. 9K views 2 years ago. Learn more https://goo.gle/3vH3IBO Deliver...
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