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Bookmark or Share- Dos and Don'ts of Communicating With Customers - EtsyDos and Don'ts of Communicating With Customers. Communicating with customers is part of the day-to-day routine of most shop owners. Read on for tips and tricks for successful communication. by Etsy Staff.
- How to Send Messages to Buyers – Etsy HelpAs an Etsy seller, the Messages feature is the main way you can communicate with your buyers on Etsy. To view your messages on Etsy.com: Go to Your account. Select Messages. To view your messages on the Etsy Seller app, tap Messages.
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- How To Send A Message To An Etsy Seller – Artisan ShopperSending a message if you’ve placed an order and need to contact the seller. Sending a message to an Etsy seller using the Etsy app. Send a message from the Etsy shop’s homepage. Send a message from the listing page on the app. Send a message from your purchases and reviews on the Etsy app. Should you email an Etsy seller directly?
- Tips for Etsy Sellers: How to Use Etsy Conversations“Conversations” (or “convos”) is Etsy’s internal messaging system. It’s a really useful tool for communicating with customers and other sellers within the site. There are set etiquette rules to using this feature, but if you’re new to Etsy these may seem unclear. Here is a simple guide to get you started!
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