Oklahoma Pikepass Works To Fix Bills For Overcharged Customers

By Randy Ellis Staff Writer rellis@oklahoman.comAs many as 69,000 Oklahoma Pikepass customers may have received improper overcharges on their November billing statements due to what Oklahoma Turnpike Authority officials are describing as a “time sync error.” Steps to correct the mistakes already have been taken and December billing statements should reflect the corrected charges, said Jack Damrill, Oklahoma Turnpike Authority spokesman. The 69,000 accounts where the overcharges occurred represent about 9 percent of the state's more than 750,000 customer accounts that include about 1.8 million Pikepasses. The total amount of overcharges has yet to be determined, but is believed to be less than $1 million, Damrill said. "It's really a computer glitch that happened," he said, adding that the glitch occurred in the electronic processing of some trips made on the Oklahoma turnpike system from Nov.Read more on NewsOK.com

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