A woman in Philadelphia has accused a driver for ridesharing service Uber of raping her and holding her captive for hours in his car after the alleged assault. According to Philadelphia Magazine, the woman was picked up by an UberX driver in the city’s Old City neighborhood on Feb. 6. She told police that the driver held her down, ripped her pants, and raped her, then kept her in his car for two additional hours as he drove around. Police confirmed the investigation to Philadelphia Magazine, but Uber claims that it had not been told about the allegation until yesterday, even though the passenger went to the police the same day she was allegedly assaulted. “Our thoughts and prayers are with our rider,” a rep for Uber tells PhillyMag.