Staff for the state Public Utilities Commission has found that Xcel Energy improperly notified customers about proposed rate increases, and alleges the utility responded to the concern with attempts “to confuse and cloud the issue.” In a filing to the commission that recommends Xcel be required to re-notice customers of the proposed changes, staffers wrote of “great disappointment” in Xcel’s conduct. Related ArticlesNovember 13, 2017 Wind industry apprehensive as provision in House tax bill puts future projects on shaky ground November 9, 2017 Newly released documents show nitty-gritty of Colorado’s bid for Amazon’s second headquarters November 6, 2017 Power out for more than 2,200 electrical customers in Denver, including downtown high-rises “Sadly, with all its means and capability, the company will not acknowledge the legitimacy of the concern staff has called to its attention,” the staff filing reads. PUC staff found “factual inaccuracies,” a “lack of clarity” and “inscrutability” on Xcel’s behalf. Xcel in October proposed an increase in rates annually for the next four years, with yearly bumps of about 2 percent on customer bills. The information that Xcel relayed to customers in recent weeks was “consistent with (state) rules and regulations,” the company said in a statement. “Communication with our customers is very important,” Xcel said, adding that it will file a response by the end of next week. Read the full story at the Daily Camera.

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