When Salesforce introduced Einstein, its artificial intelligence platform in 2016, it was laying the ground work for artificial intelligence underpinnings across the platform. Since then the company has introduced a variety of AI enhancements to the Salesforce product family. Today, customer service got some AI updates. The goal of any customer service interaction is to get the customer answers as quickly as possible.

NEXT
BING NEWS:
  • HubSpot’s April 2024 updates: More AI tools, refined service features and more
    The latest updates will help you transform business operations with AI-assisted workflows and big service updates. The post HubSpot’s April 2024 updates: More AI tools, refined service features and ...
    05/3/2024 - 3:38 am | View Link
  • Airbnb releases group booking features as it taps into AI for customer service
    Group booking features, which are probably the only update that will reach all users ... “We have a lot of reviews, and we sit on top of a lot of customer service data. So we are thinking about how we ...
    05/1/2024 - 7:30 am | View Link
  • Salesforce expands AI features in Service Cloud
    help customer service agents resolve issues more quickly and upsell customers. The services use Einstein 1, a recently announced update to the Einstein AI platform that allows customers to safely ...
    03/25/2024 - 2:00 am | View Link
  • More

 

NEXT
Welcome to Wopular!

Welcome to Wopular

Wopular is an online newspaper rack, giving you a summary view of the top headlines from the top news sites.

Senh Duong (Founder)
Wopular, MWB, RottenTomatoes

Subscribe to Wopular's RSS Fan Wopular on Facebook Follow Wopular on Twitter Follow Wopular on Google Plus

MoviesWithButter : Our Sister Site

Movies With Butter More Movie News

More Business News

  • This multi-software Microsoft bundle is only $79.97
    Mashable, Saturday - 05/04/2024 - 05:00 AM

    TL;DR: Through May 5, get more accomplished with this Microsoft bundle featuring Office, Project, Visio, and Windows 11 Pro, on sale for $79.97. Technology is an ever-evolving beast, and we must keep up with the changes to avoid falling behind. This Microsoft bundle has the latest programs and a modern operating system that will help you increase your overall productivity.

    More | Talk | Read It Later | Share
  • Learn to code at home with this $40 bundle
    Mashable, Saturday - 05/04/2024 - 05:00 AM

    TL;DR: Through May 5, this Learn to Code course bundle is on sale for just $39.97, so you can become well-versed in coding. In the rapidly evolving world of tech, Artificial Intelligence (AI) and conversational models like ChatGPT are busy transforming industries, from technology to healthcare. Understanding and leveraging these technologies can lead to career opportunities.

    More | Talk | Read It Later | Share
  • How to watch Game 1 of Denver Nuggets vs. Minnesota Timberwolves online for free
    Mashable, Saturday - 05/04/2024 - 05:00 AM

    TL;DR: Stream Game 1 of Denver Nuggets vs. Minnesota Timberwolves in the NBA playoffs for free on Ran.de. Access this free streaming platform from anywhere in the world with ExpressVPN. The NBA playoffs are in a constant state of flux. The power balance is always shifting, as teams slowly show their true colours when it matters most.

    More | Talk | Read It Later | Share
  • Explore nature's tiny wonders with a pocket microscope on sale for just $80
    Mashable, Saturday - 05/04/2024 - 05:00 AM

    SAVE $20.03: Through May 5, delight in small wonders with a portable handheld pocket LCD microscope with a 4-inch screen on sale for $79.97, down from its regular price of $100. That's 20% off. Opens in a new window Credit: Mesay Portable Handheld Pocket LCD Microscope with 4" Screen $79.97 at the Mashable Shop $100.00 Save $20.03 Get Deal Our lives move very fast, and it can be difficult to remember to slow down and enjoy the world around you.

    More | Talk | Read It Later | Share
  • Apply to 1,000 jobs in one click with this $60 tool
    Mashable, Saturday - 05/04/2024 - 05:00 AM

    TL;DR: Through May 5, get lifetime access to LazyApply Job Application Basic on sale for $59.97 (reg. $149). In today's super competitive job market, securing a job requires not only the right skills and qualifications but also an efficient approach to applying. The LazyApply Job Application Basic offers a lifetime license for only $59.97 (reg.

    More | Talk | Read It Later | Share
  • Loneliness isn't only a teen or adult problem. Little kids feel it, too.
    Mashable, Saturday - 05/04/2024 - 05:00 AM

    To be human is to be lonely at some point in life, but there's an important caveat: We typically think of isolation and loneliness as an adult or teen mental health experience, not one that happens to young children. Yet a new nationally representative survey of 1,000 girls commissioned by the Girl Scouts of the USA (GSUSA) offers striking evidence to the contrary.

    More | Talk | Read It Later | Share