Three of the leading exam proctoring companies are facing calls to be more transparent, amid continued claims of bias by students forced to take remote exams because of the ongoing pandemic. Exam proctoring tech lets students take remotely invigilated tests from home. Students are told to install their university’s choice of proctoring software, which allows the exam monitor deep access to the student’s computer, including their webcams and microphones, to monitor their activity to spot potential cheating. But companies like Proctorio, ExamSoft, and ProctorU have faced a barrage of criticism from students who say that their proctoring technology is fraught with problems, including issues of bias — all of which could impact their test results. Chief among the complaints are that their proctoring software cannot recognize faces with darker skin tones or religious headgear, and discriminates against students with disabilities and those in lower-income areas who may not have the internet speeds to meet the standards of the test-taking tech. Several U.S.