Employees at Telhio Credit Union are already used to having their internal communications monitored to ensure compliance with US financial rules. But Telhio, which is based in Columbus, Ohio, and has over 250 employees, recently began watching for something else, too: indications of unconscious and overt bias in emails, texts, and phone calls.

Topics:  telhio credit union   telhio   columbus   ohio   telhio    bias   employees   

 

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