Philippines, Outsourcing | featured news

Continuing questions about Journatic’s ethics and business practices came into sharp focus earlier this month with the discovery that it had supplied a story to the Chicago Tribune’s TribLocal edition that contained allegedly plagiarized and fabricated elements. The concerns first emerged when National Public Radio’s “This American Life” broadcast a story showing how Journatic used cut-rate staff in the Philippines to write stories using fake, American-sounding names.

After years of shipping data-processing, accounting and other back-office work abroad, some healthcare companies are starting to shift clinical services and decision-making on medical care overseas, primarily to India and the Philippines. Some of the jobs being sent abroad include so-called pre-service nursing, where nurses at insurance firms, for example, help assess patient needs and determine treatment methods.