Uber CEO Dara Khosrowshahi’s comments during an interview with Axios — and his subsequent apology — have done more than hand the company’s critics more ammunition in the renewed #boycottUber campaign. (Although, mission accomplished on that front.) They also exposed a weakness that if left uncorrected threatens to bring back the toxic culture Khosrowshahi promised he would eliminate when he took over as CEO in 2017. First, a recap.

 

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