As businesspeople, we all deal with mistakes and errors that cost our companies revenue. No matter where they come from, there are always excuses for why they happened. In most of the organizations I work with, leaders assume people will make mistakes or miss deadlines and count it as the cost of doing business. It doesn’t have to be this way — and in the highest-performing organizations that operate in the most challenging environments on the planet, it isn’t. When I was studying how the…