Earlier this summer, U.S. Sen. Claire McCaskill (D-Mo.) launched a website for consumers to share their TV billing horror stories. Within 10 days, her office received 428 responses, mostly complaints about the rising cost of TV and broadband services. "Consumers in every corner of the country share common experiences about fending for themselves against confusing, deceptive billing practices by cable, satellite and other pay-TV companies," McCaskill said in a Sept.