BY RICHARD MIZE, Real Estate EditorThe Better Business Bureau of Central Oklahoma has taken over customer dispute resolutions for the Central Oklahoma Home Builders Association. Rusty Appleton, the builder group’s executive director, said the move will result in a more thorough grievance process. “The BBB offers a more complete mediation process and possesses unique expertise in communication between a business and a customer,” Appleton said.Read more on NewsOK.com