Comment on Bad Language Is Killing Your Customer Service Experience (Here's How To Fix It)

From using the ‘Open To Work’ badge, to updating your ‘About’ section, here’s how to make your profile stand out on LinkedIn. Welcome to Work Smarter, Fast Company‘s newsletter on career, leadership, and productivity advice. You can sign up to receive this newsletter every week here. Following a steep spike in pandemic-related layoffs, LinkedIn released its now-ubiquitous “Open To Work” badge in 2020.

The indie film powerhouse commissioned original songs from more than a dozen artists for the new movie. Every generation has its iconic movie soundtrack. The curated collections of songs that accompanied films like The Breakfast Club, Reality Bites, and Garden State took on cultural lives of their own, thanks to their ability to distill each movie’s ethos into the best kind of mixed tape.

Of the potential mechanisms for tackling plastic pollution, a cap on plastic production was the most hotly debated, but one has not made it into the draft text of the treaty—not yet, at least. An international agreement to end plastic pollution is due to be sealed this year in Busan, South Korea.

Premier Lacrosse League’s Paul Rabil tells ‘Fast Company’ how his success as an athlete-entrepreneur was fueled by social media. With Paul Rabil, it’s tough to tell which came first, the athlete or the entrepreneur.

Without action, plastic production could triple by 2060. Thirty years ago, while counting barnacles, limpets, and seaweeds along rocky shores, I started noticing a daily tide of litter, mostly plastic. As a marine biology PhD student at Liverpool University, I kept removing it, but the next day, there’d be more.

Cyberattacks arouse severe psychological distress—akin even to the harm generated by physical terrorism, causing people to feel trapped and anxious. The news about the Israel-Hamas war is filled with reports of Israeli families huddling in fear from relentless rocket attacks, Israeli tanks, and artillery flattening buildings in the Gaza Strip, hundreds of kidnapped hostages imprisoned in subterranean tunnels, and millions of people driven from their homes by fighting.