Comment on SalesforceVoice: Customer Service, CRM, Customer Experience -- What's the Difference?

In high-rises around the world, gashes and slashes are the hot new architectural trend. Featuring dramatic cuts in the facade or portions of floor plates sliced away—a new kind of architectural detail is reshaping the exterior of high-rise towers on a global scale. Distinctive gashes are splitting the surface of new buildings with a kind of surgical intent.

Interest in Apple’s spatial computer has apparently fallen off a cliff too. Here’s why, and why Apple’s loss isn’t Meta’s gain Earlier this month I started looking into whether anyone was buying the Apple Vision Pro after I noticed that social media discourse about Apple’s spatial computer seemed to have all but disappeared within weeks of its launch.

The three most common forms of toxic leadership create self-defeating cultures that stifle innovation, undermine trust, and destroy engagement. Leadership is key to any successful organization. Leadership is not only responsible for the most critical organizational decisions, but also shaping the culture of the organization. As Peter Drucker famously noted, “Culture eats strategy for breakfast.” Drucker’s observation is difficult to dispute.

The 100% affordable apartment building is the first in the city to be permitted under a state law designed to streamline new construction. Until recently, a strip of land near a transit station in San Francisco was an underused parking lot. Now it’s home to more than 100 affordable apartments.

Lead battery recycling is a crucial but dirty business. As a plant outside Los Angeles seeks to renew its operating permit, the community pushes back. This story was originally published by Grist and Public Health Watch.

Seymourpowell’s Caroline Jacob on the power of biotech and how it can transform materials. Biofabrication has been selling the promise of a harmless, resilient, and versatile alternative to traditional materials for nearly a decade, and yet the industry has never truly scaled. Efforts are often stymied by complex, labor-intensive, and expensive processes.