Comment on WhatsApp hires ‘grievance officer’ to help combat false information in India

WhatsApp hires ‘grievance officer’ to help combat false information in India

Following widespread criticism of the way its service is used to spread false information and news in India, WhatsApp has hired a “grievance officer” for the country. U.S-based Komal Lahiri is the lead who handles complaints about the service from users, law enforcement and other government officials, according to Mint. WhatsApp did not respond to a request for comment on Lahiri’s hiring and her role.

 

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