Following widespread criticism of the way its service is used to spread false information and news in India, WhatsApp has hired a “grievance officer” for the country. U.S-based Komal Lahiri is the lead who handles complaints about the service from users, law enforcement and other government officials, according to Mint. WhatsApp did not respond to a request for comment on Lahiri’s hiring and her role.

Topics:  u    s-based komal lahiri   mint   lahiri s   linkedin    senior director   global customer operations    localization    march   instagram    u    coo chris daniels    u     u    india   u    whatsapp   facebook   s    s    hires   grievance officer   false information   service   u.s   company   hiring   users   messages   policy   people   country   role   head   enforcement   number   government   law   forwarded   spread   
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