Most of the time, Skype just works. But sometimes, you’ll run into a snag and find that Skype can’t connect or otherwise isn’t working right. These troubleshooting steps will solve most common Skype problems, whether your microphone isn’t working or the other person sounds like a robot. If you still find that Skype is not working after following these steps, be sure to ask the person you’re contacting to try them too—the problem could be on their end. 1.