Comment on Colorado is changing who answers the 988 suicide and crisis line, but won’t say why

Meg Wingerter, Denver Post
Mon, 04/29/2024 - 5:00am

Colorado is changing who answers the 988 suicide and crisis line, but won’t say why

Colorado is ending its contract with the organization that answers local calls to the national 988 Lifeline, but state officials haven’t said why — or who will take over the suicide and crisis line. Rocky Mountain Crisis Partners currently answers calls to both 988 and the state’s 844-493-8255 (TALK) suicide prevention hotline, but its contract is scheduled to end June 30. The Colorado Behavioral Health Administration has issued a “notice of intent” to contract with another organization, but won’t release information about it until it finalizes the agreement. Rocky Mountain Crisis Partners, which has more than 400 employees, has held the 988 contract in Colorado since the new number rolled out in 2022 and has run the state crisis line since 2011. “The state procures services regularly to ensure state funds are issued in a transparent and competitive manner — it is common practice for agencies to conduct a full procurement process when a contract ends,” spokeswoman Stefany Busch said in a statement. Rocky Mountain Crisis Partners CEO Bev Marquez declined to comment, but multiple employees reached out to The Denver Post expressing concerns about their jobs and the effects that a change in provider could have on Lifeline callers.

 

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