How Tech Companies Measure ‘legal’

Daniel Doktori Contributor More posts by this contributor What It Means When Law Firms And Startups Give Away Legal Documents Why Startups Hire Their Own Lawyers In a working environment obsessed with metrics dashboards, key performance indicators, and objectives and key results, the legal function presents an elusive target. Compared to sales, marketing and product, “legal” in a growing tech company can seem an inaccessible alchemy of risk, contracting and policy. But interviews with general counsels at tech companies and a survey conducted by TechGC — a private community of top lawyers at technology companies across the United States — reveal how innovative in-house attorneys measure both productivity and quality and position their teams as central to advancing enterprise-wide goals. The Status Quo Legal lags behind other departments in the metrics game.

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