A task force found that failure of the system, prompted by a tidal wave of customer communications, led to incorrect restoration times and slowed field work.

Topics:  led   task force   
BING NEWS:
  • LIPA trustees criticize 'horrible' service levels at PSEG Long Island call center
    LIPA chairwoman Tracey Edwards expressed dismay that even with PSEG’s best efforts ... of dysfunction on the order of Tropical Storm Isaias. “I actually see it as a recipe for disaster ...
    03/28/2024 - 10:12 am | View Link
  • New York State audit: Strains between LIPA, PSEG Long Island hindering utility's performance
    Strains in the working relationship between LIPA and its contractor, PSEG Long Island, have hindered the utility’s ability to resolve risks and meet green-energy goals, and may have ...
    03/26/2024 - 9:48 am | View Link
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