Southwest says no-luggage-fee policy is paying off in new customers Southwest Airlines is landing new customers with its "bags fly free" strategy, even as passenger volume declines at other airlines.
chicagotribune.com - News, Chicago Tribune
Sat, 11/07/2009 - 11:00pm
Southwest says no-luggage-fee policy is paying off in new customers Southwest Airlines is landing new customers with its "bags fly free" strategy, even as passenger volume declines at other airlines.