Corporations often employ knee-jerk reactions and swift changes to appease an enraged public when controversy arises. In Starbucks’ case, it was the announcement that all U.S. stores would close Tuesday, May 29 for a “racial bias education day” after a Philadelphia-based employee called the police on two black men — Donte Robinson and Rashon Nelson — who sat in the store for several minutes in April.
Similar Stories to Starbucks Is Closing All Its U.s. Stores For Diversity Training Day. Experts Say That’s Not Enough on Bing News
Jennifer Calfas, Time: Business
Mon, 05/28/2018 - 5:00am
Topics: starbucks&rsquo donte robinson rashon nelson decades ldquo;it frank dobbin dobbin&rsquo ldquo;think jamie perry u.s attorney general eric holder anti-defamation league ceo jonathan greenblatt sherrilyn ifill naacp legal defense education fund hakeem jefferson stanford ldquo;so lisa nishii cornell&rsquo industrial labor relations ldquo;the nishii ldquo;what starbucks philadelphia april starbucks harvard harvard business review university cornell jefferson nishii u.s stores diversity training training day company program companies bias employees sessions programs executives change company’s research workplace biases doesn’t one-time lead inclusion kind managers commitment mission corporate culture professor structural customers part researchers platform backlash racial public workforce people impact online reactive students issues policies country component clear ways step men results mandatory complete manifest show incident lessons designs positive work address
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Our network of stores is healthy and robust ... For instance, first, to unlock demand in the morning day part in the U.S. We're working to improve store-related processes, leveraging our siren craft ...
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