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outrage, public outrage
(Image from article: "Bank of America nixes $5 debit card fee")

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Verizon drops $2 'convenience' fee

Less than 24 hours after it announced it would charge a $2 "convenience fee" for every one-time online or phone payment customers make, Verizon Wireless reversed course after consumer outrage spilled onto the Web.

Senh: Thank you public outrage, you've reversed yet another scheme by corporations to sneak more money out of us during a recession.

 

Video: New Verizon Wireless charge sparks outrage

Verizon Wireless

Verizon Wireless, the nation’s largest wireless phone and Internet provider, will begin charging millions of customers a $2 fee to pay their bills online. The fee, which will take effect on January 15, was greeted by a wave of customer outrage.

Senh: Geez, Verizon Wireless is trying to squeeze in whatever charges they can and hope customers won't notice. Paying bills online helps them save money on paper, and now they want to charge for it? Not a good move, especially after the three service outages they had recently.

 

Bank of America nixes $5 debit card fee

Bank of America nixes $5 debit card fee

Bank of America Corp. is scrapping its plan to charge a $5 monthly debit card fee. The bank's decision to drop the fee came after a roar of customer outrage in recent weeks over the fee. Other major banks, including JPMorgan Chase & Co. and Wells Fargo & Co., already canceled tests of similar debit card fees last week.

Senh: It's good to see that the banks are listening to their customers. It's also good to see that the public come together and have a positive affect on debit card fees. I only wish the airlines would do the same with their fees.

 

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