Internet, Holiday Shopping | featured news

Amazon.com Inc remained the best website for shopping online while JC Penney Co Inc suffered the largest drop in customer satisfaction of any major online retailer this holiday season, according to a survey released on Thursday.

Facebook isn't just for goofy pictures and silly chatter. Shoppers' actions online help dictate what's in stores this holiday season.

If you’ve shopped for a TV in the past couple of years, chances are you’ve heard of Vizio. After all, the company, a decade old this year, has been holding its own in the US TV market against global giants like Samsung and Sony while at the same time expanding into new products like PCs and tablets. Impressive no doubt, even more so considering the company does all this with just 400 employees. At $3 billion in annual revenue, this translates to about $7.5 million per head, a number that’s over ten times that of Sony. That’s an amazing degree of productivity, especially for a company that has in no way taken the easy path of shipping me-too boxes, but instead has been one of the most progressive in adopting new technologies for the TV market such as new interfaces and smart TV.

Black Friday retail sales online this year topped $1 billion for the first time ever as more consumers used the Internet do their early holiday shopping, comScore Inc said on Sunday.

Black Friday is a distant memory. Small Business Saturday is long gone. Now, it's Cyber Monday's turn. Cyber Monday, coined in 2005 by a shopping trade group that noticed a spike in online sales on the Monday after Thanksgiving when people returned to their work computers, is the next in a line of days that stores are counting on to jumpstart the holiday shopping season.

With the rumblings from Amazon about the early success of its new Kindle Fire over the holiday season, the company’s disappointing fourth quarter results came as a surprise. More surprising was Amazon’s silence regarding total Kindle Fire sales for the quarter. During the earnings call, Amazon’s executive team deferred questions about the device to the press release, which simply regurgitated sales data from December.

U.S. online sales this holiday shopping season are up 15 percent compared to last year, after what may have been the busiest week of the season, said research firm comScore on Sunday. Shoppers have spent $30.9 billion online from Nov. 1 through Dec. 16, up from $26.9 billion at the same point last year, said the Reston, Va., company, which tracks Web use. Online sales surpassed $1 billion on four days last week. Total sales for the week climbed 15 percent to $6.31 billion compared to last year.

Groupon Inc sold more than 650,000 holiday deals between Black Friday and Cyber Monday, an increase of 500 percent compared with last year, Chief Executive Officer Andrew Mason said in a blog post on Wednesday.

Online shoppers spent record amounts on the Monday after the Thanksgiving holiday weekend, making it the biggest online shopping day in history.

After years of being more hype than highlight, Cyber Monday appears on its way to its biggest outing ever. Last year, the Monday after Thanksgiving saw an estimated $1 billion spent online in the United States, making it the biggest e-sales day ever. And analysts said Monday that this year's "holiday" -- the online answer to the annual Black Friday bargain rush on stores -- is on pace to be bigger still.