airlines, jetblue airways

Diverted: JetBlue flier 'unruly' because seatmate paid less

A cross-country JetBlue flight diverted to Denver after a passenger reportedly became unruly because a flier moved to a seat next to her paid less for the seat.

JetBlue, Hilton and Papa John's top customer satisfaction survey

The latest American Consumer Satisfaction Index survey shows airlines as a group posting their highest score in a decade, hotels holding steady, and limited-service restaurants catching up with full-service ones for the first time.

JetBlue apologizes to fliers stranded for hours

JetBlue Airways has apologized and refunded airfares to passengers who were stranded for seven hours Saturday on a plane grounded at Bradley Airport, near Hartford, Conn.

US skier tossed off team over in-flight urination

The U.S. Ski Team has dismissed an 18-year-old member of its development squad after he was accused of getting drunk and then urinating on a fellow passenger aboard a JetBlue flight.

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Fed-Up Flight Attendant Makes Sliding Exit

A JetBlue flight attendant unleashed a tirade, pulled the emergency-exit chute and fled Kennedy International Airport.

Senh: It's always those unruly passengers who refuse to obey the rules. I'm on the side of the flight attendant here. It's a thankless job. What are you supposed to do when a passenger refuses to obey the rules? I was on a flight once when a family just decided to seat wherever they wanted and refuse to move even though those seats belong to another family. The flight attendant took care of that by asking the other family if they mind seating elsewhere; they reluctantly obliged after some arguing with the unruly family. The jerk won, but bad karma's gonna get him eventually.

Survey: Alaska Airlines, JetBlue tops

Air travelers seem to be constantly complaining about fees, the lack of service and cramped seats on flights, but surprisingly their level of satisfaction with airlines is on the rise, a new survey finds.

JetBlue offers $10 last-minute fares

Looking for an affordable last-minute getaway? JetBlue Airways is celebrating its 10th birthday with a $10 one-day fare sale Monday on flights from New York to the airline's original 10 destinations.

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