(Brad Clinesmith)In a recently filed class-action suit, Frontier Communications customers in West Virginia allege the cable/Internet company advertised high-speed broadband packages but then failed to deliver, only providing a fraction of what customers were promised. The Charleston Gazette reports on the lawsuit, in which the three named plaintiffs claim that Frontier violated the West Virginia Consumer Credit and Protection Act by advertising its “High-speed Internet Max” service and promising speeds of up to 12 Mbps, only to deliver significantly slower speeds, particularly in rural areas.

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